Last Updated: April 2026

Overview

At Gadgetly UAE, all products sold on our platform come with the manufacturer’s official warranty. We do not offer any additional or extended warranty beyond what is provided by the respective brand.

What This Means for You

When you purchase a product from Gadgetlyuae.com, your warranty is handled directly by the manufacturer or their authorised UAE service centre. The warranty terms, duration, and coverage conditions are set entirely by the brand.

Warranty by Brand

Warranty duration may vary by product model. Please check the product page or manufacturer’s website for exact terms.

How to Claim Your Warranty

Step 1 – Keep your Gadgetly UAE purchase invoice. This is your proof of purchase and is required for all warranty claims.

Step 2 – Identify the issue and confirm it falls under the manufacturer’s warranty coverage (manufacturing defects, hardware failure under normal use).

Step 3 – Contact the brand’s official UAE service centre directly with your invoice and product serial number.

Step 4 – Follow the manufacturer’s warranty claim process as instructed by their service team.

What Manufacturer Warranties Typically Cover

• Manufacturing defects
• Hardware failures under normal use
• Factory faults identified within the warranty period

What Manufacturer Warranties Typically Do Not Cover

• Physical damage caused by the user (drops, liquid damage, cracks)
• Damage caused by unauthorised repairs or modifications
• Normal wear and tear
• Software issues or viruses
• Accessories such as cables, bags, or adapters (unless specified)
• Products with a removed, damaged, or tampered serial number

Important Notes

• Warranty is non-transferable – it applies to the original buyer only
• Always retain your original packaging where possible as some brands require it for warranty claims
• Gadgetly UAE will assist you in locating the correct service centre if needed simply contact us via WhatsApp or email and we will guide you
• Products purchased for use outside the UAE may have limited or no warranty coverage depending on the brand’s regional policy

Contact Us

If you need help identifying your warranty terms or locating the nearest service centre, we are here to help.

Email ID – info@gadgetlyuae.com  

Gadgetly UAE acts as a reseller of branded IT products. Warranty obligations rest with the respective manufacturers and their authorised service networks in the UAE.